Simple and transparent prices
Choose packages per application. Package funds and media duration are funded separately. Actual configuration and commercial terms determine prices, quotas and availability.
common problem
Media is funded separately. The initial rate is CNY 7 per 1,000 standard minutes and is configurable. Use the selected application’s displayed rate and balance. See Audio/video billing
How do I charge?
Packages are subscribed per application. Monthly and package usage fees appear on a combined bill, while each application uses its own package funds. Calls and RTC separately use that application’s standard-duration balance based on actual reception tiers.
How do I change my package?
Select an application in Package management, review offers and submit a purchase request for platform review. Request submission, credited funds and an active subscription are separate states. Contact the platform for custom packages or scheduled changes.
What happens when the quota runs out?
If you exceed the package quota, the corresponding operation will be rejected (e.g. no more users can be created), and the existing data and services will not be affected. If you need a higher quota, please contact us to change the package.
What happens if you default on payment?
New application-account bills retain their own outstanding allocation without invoking the old tenant-wide debt restriction. Insufficient media balance blocks new admission. Historical tenant bills can still trigger their original read-only or suspension rules.
Do you charge for testing apps?
New applications use the platform default package. A zero monthly fee does not mean free media; application balance and admission policies still apply. Retained resources continue following package billing rules during deactivation.
How do I pay?
Select the target application and package/media account, request a top-up and complete the agreed offline payment. Finance confirms payment before credit; a request alone does not increase balance. Historical tenant funds need an explicit finance transfer.
Does it support privatization deployments?
Please contact Business and we will provide solutions according to your size and compliance requirements.